Orders

How do I place an order?

Choose your fragrance, add it to your cart and complete checkout. You will receive a confirmation email as soon as your order is placed.

Which payment methods do you accept?

We accept the main credit and debit cards. The options available for your country are shown at checkout, where payment is processed through an encrypted connection.

Can I change or cancel my order?

Contact us as soon as possible at contact@deseoabsoluto.com. Changes are only possible before the order is dispatched.

Shipping

How long will delivery take?

Delivery times depend on your destination and are shown at checkout before you pay. See our Shipping Policy for details.

How can I track my order?

When your order is dispatched, you will receive an email with your tracking number.

Will I pay import duties?

For orders outside the United Kingdom, customs duties or taxes may be charged by the destination country. These are the responsibility of the recipient.

Returns

Can I return a fragrance?

Yes. You can cancel your purchase within 14 days of receiving it. For hygiene reasons, sealed fragrances cannot be returned once unsealed, unless they are faulty. Read our Return & Refund Policy.

Contact

How can I reach you?

Write to contact@deseoabsoluto.com.